FAQ

to visit

Q1:I want to visit the exhibition. How and when can I apply?
  • A1: You can request free "Exhibition Tickets" online anytime before the show, and the tickets will be either sent to you or downloadable, upon receipt of your information. To request free "Exhibition Tickets", visit the following page and complete the form. Upon admission, you need an invitation ticket and several business cards.

    >Click here

    * This exhibition is held for business purpose. (Please note that the general public and those under 18 years old are not admitted to enter.)

Q2:How much is the admission fee for the exhibition?
  • A2:If you bring an exhibition ticket with you, the admission fee is free. To apply for FREE Exhibition Tickets, visit the following page and complete the form.

    >Click here
    Please note that the general public and those under 18 years old are not admitted to enter since this exhibition is held for business purpose.

Q3:Is a VISA necessary to enter Japan?
  • A3:Whether or not a visa is necessary in order to enter Japan varies by your nationality. For details, please refer to the "Guide to Japanese Visas" on the website of The Ministry of Foreign Affairs of Japan.

    >Click here

    For particular details, please contact your nearest Japanese diplomatic mission directly.
    Please note that Show Management does not support visitors with VISA.

Q4: I have an Exhibition Ticket for ISOT. Can I enter GIFTEX and another concurrent show as well?
  • A4:Yes. The admission badge you will receive in exchange for the exhibition ticket is valid for the all concurrent shows.
Q5:How do I get to the venue from Narita Airport or Haneda Airport?
  • A5:By train, Airport Limousine (bus), Airport Taxi (fixed fare taxi) or taxi. Please see below for more details.

    >Click here

Q6:How do I get to the venue from Tokyo metropolitan area?
  • A6:Jump to the "Venue Info & Access" page from the link below.

    >Click here

Q7:How and when can I make a hotel reservation for ISOT?
  • A7:Hotel Accommodation is scheduled to be up on the web 3 months before the show.

    Rooms are available on a first-come-first-served basis.

Q8:How do I get my name on the ISOT mailing list for future information?
Q9:Is the admission badge valid during the exhibition period?
  • A9:Yes. Once you complete the registration procedures and receive your badge on-site, you are free to leave and re-enter the venue during the 3-day exhibition period.
Q10:How can I find out more about the ISOT exhibitors?
  • A10:Jump to "Exhibitor&Product Search" from the link below.

    >Click here
    *The information linked to the above URL is that of 2016 exhibitors. 2017 information will be up 3 months before the show.

Q11:How can I contact the ISOT exhibitors?
  • A11:For the purpose of arranging on-site meetings with exhibitors, you can contact them directly. Please see "Exhibitor&Product Search" for information on exhibitors, e.g. e-mail address, telephone number, etc.

    >Click here
    *The information linked to the above URL is that of 2016 exhibitors. 2017 information will be up 3 months before the show.

Q12:Can I visit the exhibition with my children?
  • A12:This exhibition is held for business purpose, therefore any of those who are under 18 years old are not allowed to enter the exhibition. There is a nursery available beside the venue (charged, pre-application required, only Japanese speaking nurses available).